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Taraluna Fair Trade, Organic and Green Gifts

Changing the World
One Purchase at a Time

1-877-325-9129

 


Customer Comments

Our customers are our business, they support fair trade through us and when purchasing from Taraluna they also support green business. We want to keep our customers happy so they feel good about shopping at Taraluna, and about fair trade and sustainable business practices. We want to express our gratitude for our customers' loyalty and for sharing their thoughts with us. Our customers are our ambassadors so when they show their appreciation to us, we like to share their comments with you, here is what they are saying…

5 stars - Finally a long sleeved sleepsack (and super soft and warm organic cotton!), November 17, 2010
By Lemma - (Amazon)
This review is from: Organic Long Sleeve Velour Newborn Cozie Sack - Made in the USA

Finally a long sleeved sleepsack for winter nights! I cannot understand why all the other sleepsacks out there are sleeveless, especially the ones intended for winter use. My baby's arms were always so cold last winter!

This velour sleepsack is so soft and nice & thick (not like some of the thinner cotton/polyester blend velour material you sometimes see), it will keep your baby at least as (if not more) warm as in the polyester fleece Halo sleepsacks you usually see, only it is 100% organic cotton and therefore so much more soft, breathable, and comfortable, and chemical free! (Think about how much time your baby spends in these!) The body is generously sized and roomy and the arms are a bit more fitted (can comfortably fit a long-sleeved knit cotton pajama under it). The sizing is true to size (unlike Halo, which runs small). My 13 month old (who is 50th percentile height/weight) fits the 12-18 month with enough room to grow through this winter.

I wish I had discovered these when my baby was younger (she is already 13 months) and wish I had never used those old polyester fleece ones you see everywhere! (Polyester makes baby sweaty.) Highly recommended. In case you are hesitating bc of the higher price compared to the cheap polyester fleece ones, think of it as buying a blanket (except it covers BOTH sides of the body!) that you will use every night - it's very reasonable for a blanket that will give your baby warmth and a comfortable night's sleep all winter long!

 
Hello Penny!

I received my two candle order last week, carefully wrapped. They're in perfect condition. They're also beautiful and really inspiring. Thank you so much!

I wish you a merry Christmas and a fruitful and fulfilling year 2010.

Thank you for your contribution to a more beautiful and equitable world!

All the best!
Marguerite 12/09
     

I gave my husband his present tonight, and he told me that it is the best present he has ever received. Sincerely. He absolutely loves the bamboo set, and I think we will have to do some more shopping at Taraluna when we have some expendable cash. Thank you for the extra touch fo excellent customer service.

Melissa 11/09

 

I ordered this beautiful meditation mat for my son's birthday and he absolutely loves it. I am very pleased with every facet of the ordering process through your company, as well as with the product itself. Thank you!!!!!!

Betty D. 1/10

 

Hi,
I am a first-time customer and I just want to drop a note to say "thanks" to you and to the producers in Nepal for making such a beautiful product...I bought the recycled sari round silk purse and it is simply gorgeous...I also like the fact that it has a zippered closure so nothing will fall out. I ordered the product just 3 days ago and it arrived on my doorstep today. Thank you again...I will be back soon and I will definitely recommend your site to others.

Thank you,
Nancy
     
You rock!! I received a little love in the mail today. Thank you so much!!! After hearing the story, I hope you understand why it was so important to me. I will definitely come say hello next time I am in Humboldt and tell all my friends there to come see you.
Meg
I just received my order the other day and wanted to say I'm thrilled! The napkins are great earthy colors and wash up easily, the lipstick is the perfect shades of coral, and the extra totebag was a thoughtful goodie. Many, many thanks.

-Elizabeth

     
I have recieved the order and it is beautiful. I'm very happy with product and fast delivery. Thank-you
Lynn
You are great! Looking forward to doing busimess with you soon!
Tim
     
WOW, All I can say is great customer sevice. Also, I can't wait to receive my next package and write a review. Merry X-Mas

Laura

I just received my "Mama Doll" today. It is darling. It will surely be the only organic, fair trade doll in the doll drive. We do this every year at a hospital where I work; the dolls go to needy children.

Thank you.
Mary Lee R.

     
You Rock!!! Have a great day... will purchase from you again in the near future.

Tamara
Wow, you are wonderful! Thank you so much for staying on top of this, and for making sure the package successfully finds its way to her!

We will definitely recommend you to all of our friends!

Cheers,
-neil

     
Nadra loves the dress and the size worked out great. She has used the lunch box every day and really enjoys telling everyone all about it and where she got it. Thanks for the wonderful customer service.

Tim & Nadra

I just received my first Taraluna order, and am so pleased with the products, I've emailed my friends to recommend your wonderful company!
Sincerely,
Patricia
New York City
     
Thank you so much! I really appreciate it. Taraluna has become one of my favored online places to shop thanks to your kindness and generosity. Take care and all the best in to you.

Diane
It arrived yesterday and is absolutely gorgeous. Thank you.

Thanks again,
Catherine

 

Thank you so much for your prompt response. I can not tell you how impressed I am with your customer service! It is so nice to have someone take ownership of a situation and fix it!

I was so excited to find this product as my neice and her husband have two mini daschunds and this seemed like the perfect present for their little one. I am also very excited to find a place where I can purchase toys that are safe for babies to play with. We will have two new additions to our family in the next few months and I was very worried about buying things for them. What a relief to find your organic products; and what a fun way to start the little ones on a path to helping the planet with green and fair trade products. I know I will be a repeat customer and I will let others know about your products and exceptional customer service.
Thank you so much and Happy Holidays!
Sincerely,
JoAnne

     
Hello -

I receive my order yesterday and wanted to thank you.
Great products, and wrapped beautifully. They are going to make very impressive Christmas gifts.

Thank you for the good work your company does and for helping to make consumerism better for the world.

Sincerely, Denise

Dear Customer Service,

Thank you for shipping my items so quickly and for the lovely way you wrap them. I ordered some baby gifts for my friend who is 35 and having her first baby. I had them sent to Ohio because I wanted to see them before I send them off to South Carolina. They are precious and I am sure the mother will like them.
Thanks again for your lovely treatment.
Blessings,
Gloria Winkler
   
Thanks for the reply and attention - I was so glad to find you guys - what a great mission you guys have and how happy you must be to work for a company doing the right thing....
I look forward to doing more business with you

Richard M.
Encinitas, CA
I thought I'd write to tell you my order arrived safely today and well before Christmas. The little wooden vehicles are adorable, and we love the organic cotton teether. I am also thrilled with the beautiful beaded bracelet and Christmas ornaments. Everything is wonderful. I am so happy I have supported your website again and the organic and fair trade products you so thoughtfully provide there.

Take care, and all the best to you during the Christmas season,

Dianne

   
I wanted to thank you for your quick delivery of the products I ordered and for taking the time to answer my questions. I pray that God will bless you company abundantly. Everything was so lovingly wrapped.

Blessings,
Gloria Winkler

This is the first time I've ordered anything from Taraluna, and I have to tell you that I love everything I purchased! I used your company for some Christmas shopping. I received my purchases quickly, and everything was gorgeous! Beautiful things, and encouraging fair trade. Keep up the great work!
Robin M.

I ordered your silk cosmetic bags off of Amazon, they arrived today, I was so impressed (with the product, your service, and what you do) that I decided to order a few more things.
Amazon Customer
Very fast and even more beautiful than the picture! I will order from taraluna again!!!!!!!!!!!!!!!!!!!!!!
Amazon Customer
 

 

Dear Friends at Taraluna,

My order has just arrived (it's a Christmas gift for my daughter) and I wanted to tell you how BEAUTIFUL the items are. And they arrived so quickly. I like the little raffia-wrapped bundles -- what a nice touch. Best of all, these products are Fair Trade, which is something our whole family certainly supports. I am impressed with your store and the great service you provide. Thanks so much!

Sonia
Salem, OR.

 

As always, the products look great and your service is outstanding!!!
:) Thanks for making holiday shopping an experience to feel good
about...
Jeanah


I received my package from Taraluna the other day, and I wanted to tell you how I love each of the items I ordered. I also appreciated your reduced packaging and delightful raffia ties. You were extremely accommodating in this on-line exchange, and how lovely and refreshing that has been. Thank you.

Peace,
Dianne



I received my beautiful purse yesterday- that was fast!! I ordered on the 22nd!! I can't even begin to tell you how amazing your company is.....The service has been impeccable and the purse is beautiful and knowing that it is Fair Trade and organic makes this entire experience even better!! When it arrived it was presented in such a beautiful and simple way, tissue paper & raffia..... I couldn't help but smile! I will be ordering again VERY soon and have been showing off my new purse and spreading the word!!!

A Forever customer,
Heather R.
Upstate NY

 

Hello. I won the high bid at the KTEH auction in November 2005 for your gift
basket of baby items. We are SO happy with everything you sent! I've never considered bamboo clothing before and it is wonderfully soft. Our little guy just loves the
toy veggies (especially the green bean) too.

Thank you so much for the generous donation to KTEH. I always find great new
things at their auction and couldn't be happier winning the bid for your
donated gift. I'm happy to have discovered your products through them & will
definitely visit your website for future purchases. It's been a pleasure dealing
with your business.

Thank you,
- Lynn M.
San Francisco, CA

 

Thank you so much for the quick reply and for your kindness! I really appreciate it. Please go ahead and use the tissue paper and raffia - that's perfect! I knew that so close the the holidays placing an order with a small company would be my best bet, but you are exceeding my expectations! I will be sure to recommend your company to everyone I know.

Have a great holiday season and all the best to you and yours,

Asele
Texas

 

The purse arrived yesterday.....I absolutely love it! I've already shown it to several people this morning who also think it's great, told them about the outstanding customer service you provided, and will be sending them the link to your web site. Thanks again!

Denise
Athens, Illinois
     

I only wish that your store had been in Eureka when I lived in Arcata ('93-2000)! I'm sure I would have visited, and purchased, often. I look forward to getting these wonderful products! I know my daughter will love them.

Thank you for making the world a better place and for offering such compassionate products to those of us who now live in places where these things are unavailable. Thank goodness for the internet!! Have a great day and I hope the sun is shining in Humboldt!!

Peace, Windy
Arapahoe, NC

 

You are obviously one of the rare companies today that treasure their customers.

John & Debby
Baltimore, MD

(After helping a customer with an item damaged during shipping.)


Just wanted to pass along to you that I gave one of your chimes as a Christmas gift and it was a big hit. I thoroughly enjoy your website & am glad to support fair trade when I can. Thanks again for supplying such nice things. Thanks and keep up the good work!

Lisa M.
St. Clair Shores, MI

     

"I received my order and will probably order more soon. I absolutely LOVE everything that I got. I have already worn the necklace and the two bracelets. In fact I wore the necklace/bracelet set to a job interview yesterday. I am going away for the weekend and bringing my purse with me. Thank you so much. I have told people about your site, so hopefully they will check it out."

Jillian
Santa Barbara, CA

 

I received my package today. Thank you very much ...it has been great doing business with you!

Dave
Minneapolis, MN

  Thanks for checking back about the address...some companies may have let that one go by. Appreciate your attention to detail!
Have a great holiday!

Robin
Marriottsville, MD
     

"I just placed my order; thank for your earlier email with color descriptions. You have great customer service. I am so excited to support not only your company but the women in developing countries. I am a Social Studies teacher and I have a unit on Child labour around the world and Fair Trade goods with a number of my history classes. It is so nice to find a company like yours. I will be giving my students your website. My kids are always trying to make a difference in the world. I love to promote good citizenship amongst my students not only locally, but also around the world so that they can make a difference. I am looking forward to the items I have ordered. I will definitely order gifts for my friends at Christmas-time from your website. I look forward to doing business with you again very soon."

Sandra
British Columbia, Canada

 

"Your site is so colorful and fun to browse on - I especially like all the adorable handbags. I will peruse it more today when I have more time."

This customer later ordered then wrote these remarks:

"Just wanted you to know that your package was on my doorstep when I arrived home today. The boxes are adorable with the little tags on them - nice touch. I also like the insert - the 'thank you for your order' - and the box inserts with information about the item. Yes, for gift-giving - the theme for your site, you really do it right. These were for me, but the next order will be gifts."

Mindy
Mount Pleasant, SC

 

"Just a note to tell you I received my order Monday and am pleased with it. It came very fast. I used the singing bowl in my yoga class this morning-nice sound. And the purse is perfect-I wouldn't want it any bigger. Thanks and good luck. (A few people have told me they want to buy your stuff.) I will definitely think of Taraluna next time I need to buy a gift for someone."

Nancy
Mission Viejo, CA

This customer made a second order within a matter of days and purchased another singing bowl as a gift!

 

I received my order today and am thoroughly pleased with the handbag. It exceeded my expectations. Thank you. I will share the existence of your
business and website with friends and family.

Have a good holiday season.

Linda G


   

 

 

 

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